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FAQs

How can we help you?

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat with our friendly team.

Every ProX PC system includes a visit from a Field Service Agent (FSA). The FSA handles the unboxing, inspects the equipment, and performs all initial setups to ensure everything works perfectly right away. If the system sustains damage during shipping, our FSA will immediately report the issue to the support team, and we will take care of the issue.
Yes, we offer EMI plans. You can view all available payment options directly on the checkout page when placing your order.
To request warranty support, simply call us at 011-40727769 or email support@proxpc.com.
Yes, we provide onsite service everywhere in India through our network of over 7,500 skilled technicians. If you move to a new address within the country, your warranty coverage and onsite support continue seamlessly throughout your active warranty period.
We build your system with high-quality components and perform thorough stress testing to guarantee peak performance. Your system will arrive at your doorstep within 3 weeks. External factors may occasionally adjust this timeline, and we will keep you updated on your shipping status.
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